You know you need a new website for your business. But it’s hard to budget for something when quotes can vary enormously. And online answers can be hard to find or frustratingly vague. We aim to fill in that sketchy outline with details about web design cost and website development in Australia so you can make an informed decision about how to build your small business website.
Factors that influence website cost
The cost of a website in Australia depends on two factors: who builds it and how much you need. Let’s look at the options for building a website, followed by the complexity of website requirements.
Building a website with DIY website builders
You could always build your business website yourself. Website builders like Wix, Squarespace, and GoDaddy are abound, reducing the cost of building a website for small businesses. The attraction is that you don’t need to understand code. Instead, you use drag-and-drop templates and interfaces. AI tools can also help with web design.

How much does it cost?
On the plus side, this option is quick and costs less than other options – only about $300 to $600 a year to build a website in Australia. In the minus column are 5 significant drawbacks.
1. Is it really a custom website?
Builder websites look generic because the templates are designed to suit every type of business. If the colour scheme or fonts don’t match your business branding, you’re stuck. You won’t be able to customise the web design much at all. Also, responsive design is often a challenge for websites built from templates.
Responsive design
GLOSSARYResponsive web design means the site responds to the user and their environment, no matter what device or browser they’re using or how large their screen size is.
Web designers ensure a site is responsive by using breakpoints, fluid grids and flexible content during the design process. These design strategies make the layout expand or contract depending on the user’s viewport, creating a consistent user experience across different devices.
See also: Breakpoints, Fluid grids, Media queries
2. Performance
Page speed is an issue because templates have built-in features and functionality that you may not need. All that extra code affects how quickly users see your pages. Shared servers that run hundreds of sites at once can slow down your website’s performance as well.
Page speed
GLOSSARYPage speed is how quickly a web page loads and displays content to users. It’s a ranking factor for search engines and impacts user experience. Faster loading times can lead to better search rankings, lower bounce rates, and higher conversion rates. Factors affecting page speed include server response time, file sizes, and code efficiency.
See also: Core Web Vitals, Image optimisation, Minification
Further reading: How to Test and Improve Website Load Time
3. Scalability
Let’s say you’re growing your business and need to add a booking system or payment gateway to your small business website quickly. Expanding your website with advanced features may be impossible when it’s built from a template.
Often, you’ll find you need to pay for a higher plan to add more features. These costs can really add up over time, meanign you spend significantly more in subscription fees in the long run than if you had a custom website with a one off payment.
4. Search Engine Optimisation (SEO)
The bloated code from all the extra features you’re not using also affects your search engine ranking, because Google prioritises fast loading. Your SEO efforts will also suffer because of limited control over meta descriptions, site structure, and the optimisation of images and scripts.
Meta descriptions
GLOSSARYMeta descriptions are short summaries of a web page’s content that appear in search engine results. They’re typically 150-160 characters long and provide a brief overview of what users can expect to find on the page. While meta descriptions don’t directly impact search rankings, they can influence click-through rates by encouraging users to visit your site.
See also: Search Engine Results Pages (SERPs), Click-Through-Rate (CTR)
5. Portability
If you want to move your website to another platform because of scalability or performance challenges, you can’t. You’re stuck with that builder and cannot transfer the site. You’ll have to rebuild the website if you want to change platforms.
With these drawbacks, DIY website builders are better suited to sole traders testing an idea than established businesses.

Freelance web design and development
An individual freelancer submits a quote to design and build the website and is hired on a contract to handle the project from beginning to end. The benefits for the business owner include a single point of contact and a direct working relationship.
Cost to build a website with a freelancer
The average cost of using a freelance web designer or developer starts at $2,000. What you’ll pay depends on the website’s requirements and the freelancer’s experience. While a freelancer gives you much more flexibility for your website than a DIY builder tool does, there are a few drawbacks to this approach as well.
1. Single point of failure
Since you’re working with one person, work stops if they fall ill, go on vacation, or take on too much design work with other clients. There is no backup person if they become unavailable.
Turnaround time and your schedule may blow out if your freelancer tackles multiple projects at once.
2. Type of experience
You’re relying entirely on one person’s abilities and hoping they are equally skilled in professional web design and development. Not every freelancer is – some may deliver excellent visual design but weak web development, and functionality or vice versa.
Freelancers may have deep experience with a particular industry or excel at delivering one specific look. It’s a good idea to assess their portfolio to see how well their previous work matches your vision for the website.
Other skills are valuable for website projects, such as copywriting, SEO, Conversion Rate Optimisation (CRO) and digital marketing. A single freelancer is unlikely to have all those skills, so consider whether you have any of them in-house. If not, are you looking at hiring multiple freelancers?

3. Client responsibilities
Since you’re dealing with only one person, managing the overall project may fall to you. After the launch, you may also be responsible for keeping the website safe and secure by managing hosting, security, user support, and maintenance yourself.
While using a freelancer to create your website offers a single contact and flexibility, it may be less suited to businesses that need ongoing support. Once you’ve paid that final invoice, you’re on your own most of the time.
Web design agencies
You’re not hiring one person – you’re hiring a team of experts with a breadth of experience to deliver a custom design and a professional website. Depending on your website needs, the agency team could include: website designers and developers, project managers, SEO specialists, digital marketers, copywriters, graphic designers, photographers, and videographers.
Agencies have both the experience and the ability to run larger, more complex projects. The team’s tasks can be done in parallel by different team members, allowing them to keep moving forward to meet deadlines. Quality assurance is built in along the way with peer review and project management oversight.
Once the build is done, your relationship with the agency continues. The ongoing support of your website can include hosting, website maintenance, content creation, digital marketing, and social media engagement.

Cost of a custom website
Costs start at $10,000 for a standard business website. While the cost of building the website is higher up front, it encompasses strategy, design, development, and post-launch support. If you choose to include maintenance, you’ll always have someone to install updates, keep the site secure and resole technical issues.
Using an agency is the right choice for a business that wants a site built to perform over the long term. Member organisation sites and eCommerce websites should always sit in this range, along with any website that needs ongoing support.
Website requirements that drive cost
In addition to who builds the website, how much it costs also depends on your website needs. Here are some factors that drive cost.
Different types of websites
Costs vary depending on the number of website pages and their design complexity.
Basic websites
At the lower end, imagine a one-page website that advertises for a local bookkeeper in Kingston. Its goal is to provide information about the bookkeeper’s services and a way to get in touch. Users scroll down through 1 to 3 sections, perhaps the Home page with a nice photo of the bookkeeper and business, an About section listing services, and a contact form with a Google Maps embed. All straightforward without much interaction.

Complex websites
At the higher end, think of a sophisticated eCommerce website for a clothing designer in Fyshwick. This website lets you search for many different products and buy them online. The website has a nearly limitless number of pages for its products, filtered search options, secure customer login, and multi-factor authentication. It remembers what’s in a customer’s cart and their wishlist, lets customers write reviews, and interfaces with third-party APIs for shipping and inventory management. That’s a lot of interaction and many moving parts.
Application Programming Interface (API)
GLOSSARYApplication Programming Interface (API) is a set of rules and tools that let different software systems communicate and share data with each other. APIs enable websites and applications to request and exchange information automatically. For example, when your website displays social media feeds, processes payments, or pulls in external data, it’s using APIs to connect with these services while keeping the underlying code separate and secure.
See also: Headless CMS, API key
Content source
Where the website’s content comes from also drives cost. Are you supplying all the visuals and content for the website, or does it need to be supplemented with additional graphics, photographs, video, and copy? The more elements created especially for the website, the higher the cost.
Functionality
The level of functionality also affects how much a website costs. How complex are the search options? Can users add content? Is the user’s journey personalised with AI? What kind of customer support is there? As the level of functionality goes up, so does the cost.
Custom integrations
How much does a website have to ‘talk’ to other systems? The more custom integrations the website needs, the higher the cost. Examples of custom integrations include booking systems, Customer Relationship Management Systems (CRMs), member portals, and payment gateways.
Search Engine Optimisation (SEO)
Ideally, SEO is designed in from the start instead of tacked on at the end. This effort requires keyword research and time spent optimising the content for search engine rankings.
Website maintenance and cost breakdown
The design cost is only part of the website budget. You’ll also have ongoing, hosting, domain name regesatration and domain name renewawls, and website maintenance costs after your business’s new website is up. That will cost you roughly as follow
- Domain name registration – $20 to $50 per year
- Web hosting – $30 to $200 or more per month, depending on the type of hosting
- Maintenance plan – $75 to $300 per month
A website without ongoing maintenance is a liability, so this should be non-negotiable.
Website maintenance
GLOSSARYWebsite maintenance is the ongoing process of making sure a website runs smoothly and functions as it should as much as possible. It involves running updates, doing security scans, fixing bugs, and a multitude of other tasks. Website maintenance is a continuous process that requires care and attention.
See also: Managed hosting, Downtime, Bug
Cheap website design and development costs more in the long run
The cost of fixing a bad website is often more than building a good website from the beginning. Small businesses that opt for the lowest quote often end up rebuilding their websites within 2 years. Here are some reasons why.
With a DIY build, the bloated code is slow or breaks with new browser updates and security protocols. Trying to repair broken code is costly, and it’s often cheaper to rebuild from scratch than to fix it.
As you grow your business, you may suddenly need an integration like a booking system or member portal. If the website wasn’t designed to grow with the business, it may be impossible to add the new integration. That forces a rebuild.
Cheaper websites depend on third-party plugins. Unfortunately, those plugins are often targets for hackers when the security updates and patches end. The cost of recovering from a hack and data breach is far higher than doing a secure custom build in the first place.

What Futuretheory offers
We offer a creative team with individual skill sets, all working together under one roof, based here in Canberra. In addition to website designers and developers, we have digital marketers and SEO experts, photographers, videographers, graphic designers, and copywriters.
Our team’s strategy is to create a custom WordPress website that meets your goals and values. The custom design reflects and builds on your branding. We practice UX design to create a fully functional website so that the user’s journey through the site is easy, streamlined, and makes logical sense.
User Experience (UX) design
GLOSSARYUser experience (UX) design focuses on optimising the entire user journey throughout a website. It goes beyond how things look and instead focuses on how they work for end users.
UX designers use methods like user interviews, A/B testing, and analytics to inform decisions. They create detailed user personas, map out complex user flows, and develop information architectures. The goal is to improve the overall experience people have when using a website, from start to finish.
See also: User psychology, Responsive design, User interface
Further reading: The Difference Between Web Design, UI and UX Design
Responsive design will make sure your website looks its best on all the devices your target audience uses. Performance speed and SEO are built in so your website ranks well in search results.
And when your business grows, your website will be able to grow with it, thanks to a scalable design.
Do you need help with ongoing content creation? Digital marketing? Branding? Social media engagement? Our team can do it! We offer a full range of web services.
Ready to chat?
Please get in touch for a consultation and obligation-free quote. We’d love to hear more about the website you have in mind.




