Social proof

Social proof is the idea that people are more likely to trust and follow what others are doing. It includes things like customer reviews, testimonials, star ratings, and social media likes or shares. When potential customers see that others have had positive experiences with a product or service, they feel more confident in choosing it. Social proof helps build trust and can encourage more people to make a purchase.

See also: User-Generated Content (UGC), Brand Authority (BA)