This episode is Part 2 of our discussion with the Founder & CEO of Famzoo, Bill Dwight. In this episode, he talks about his journey to making Famzoo profitable and the importance of personable customer service. This topic then leads to a discussion regarding what tasks you shouldn’t outsource or automate at your start-up. The episode culminates in a lengthy discussion about why entrepreneurs should be receptive to business partners and renegotiating unfavourable business contracts.
If you missed part 1, go check it out.
What we talk about
- The path to profitability
- The importance of good customer service
- Why you shouldn’t outsource certain tasks
- How having a business partner can benefit you and your company’s decision-making process
Links from this episode
- https://www.famzoo.com/ - Famzoo's Website
- https://twitter.com/FamZoo - Famzoo on Twitter
